Within a period of 14 days after delivery, you have the option to exercise your right of withdrawal and return your order to us.
If you decide to return one of your ordered products to us, please contact our customer service by e-mail via email@example.com. For returns within Germany, we will send you a return voucher (Pariesling excluded).
We only accept returns on new and unworn items. In the event that the goods are damaged on arrival at our returns warehouse, we will return them to you. As soon as we receive the goods, we will refund the purchase price.
If you have any questions, please feel free to contact us via email at any time!
It is easiest if you return the item and create a new order. As soon as we receive the goods, we will gladly refund the purchase price.
Would you like to do an internship with us at the Heidelberg office?
We don't have any jobs advertised at the moment. However, we are always happy to receive unsolicited applications, both for permanent positions and for internships. Currently, we work mainly at our Heidelberg office in Germany, but there are always opportunities to work at my office in Newport Beach, provided all visas and work permits are in place. And no, I can't help with that and my American company can't issue visas.
If your order is received by 13:00, we will be able to process it on the same day.
Usually our shipping time within D is 1-2 days.
Free shipping from 100€
Germany & Austria = 5,90€
ZONE 1 = 9,90 €
Aland Islands, Belgium, Bulgaria, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Greece, Greenland, Hungary, Ireland, Isle Of Man, Italy, Latvia, Lithuania, Luxembourg, Monaco, Netherlands, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, Wallis And Futuna, Curaçao, Sint Maarten, Caribbean Netherlands, Guernsey, Jersey
ZONE 2 = 19,90 €
Croatia, Cyprus, Malta, Andorra, Belarus, Bosnia And Herzegovina, Bouvet Island, Iceland, Liechtenstein, Moldova, Republic Of, Montenegro, North Macedonia, Norway, Serbia, Svalbard And Jan Mayen, Ukraine, Holy See (Vatican City State)
ZONE 3 = 29.90 €
Afghanistan, Azerbaijan, Bahrain, Bangladesh, Bhutan, Brunei, Cambodia, China, Christmas Island, Cocos (Keeling) Islands, Hong Kong SAR China, India (36 of 37 states), Indonesia, Iran, Iraq, Israel, Japan, Jordan, Kazakhstan, Kuwait, Kyrgyzstan, Laos, Lebanon, Macao SAR China, Malaysia, Maldives, Mongolia, Myanmar (Burma), Nepal, North Korea, Oman, Pakistan, Palestinian Territories, Philippines, Qatar, Russia, Saudi Arabia, Singapore, South Korea, Sri Lanka, Syria, Taiwan, Tajikistan, Thailand, Turkmenistan, United Arab Emirates, Uzbekistan, Vietnam, Yemen, Albania, Armenia, Georgia, Gibraltar, Guadeloupe, Mayotte, Réunion, Turkey, Algeria, Angola, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo - Brazzaville, Congo - Kinshasa, Côte d'Ivoire, Djibouti, Egypt, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Kenya, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Morocco, Mozambique, Namibia, Niger, Nigeria, Rwanda, São Tomé & Príncipe, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, South Sudan, St. Helena, Sudan, Tanzania, Togo, Tunisia, Uganda, Zambia, Zimbabwe, Turks & Caicos Islands, Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, French Guiana, Guyana, Paraguay, Peru, Suriname, Uruguay, Venezuela, Australia, Cook Islands, Fiji, French Polynesia, Kiribati, Nauru, New Caledonia, New Zealand, Niue, Norfolk Island, Papua New Guinea, Pitcairn Islands, Samoa, Solomon Islands, Timor-Leste, Tokelau, Tonga, Tuvalu, Vanuatu, Canada, Mexico, United States, Heard & McDonald Islands
Note: additional fees like taxes & customs have to be paid by the customer.